Shipping policy
Noirwalk Shipping Policy
At Noirwalk Official, every order is handled with care and precision. Each piece is securely packaged and shipped with tracking details so you can follow your delivery every step of the way.
Order Processing
Orders are typically processed within 2–5 business days after purchase (excluding weekends and holidays).
You’ll receive a confirmation email once your order is placed and another once it has shipped.
Shipping Times
U.S. Orders: Estimated delivery within 3–8 business days after processing.
Please note that shipping times may vary during high-demand seasons or due to carrier delays beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on the items in your order and your delivery location.
Noirwalk offers free U.S. shipping on orders $35 and over.
Because Noirwalk works with multiple production partners, some items may ship separately and may have individual shipping rates.
All shipping charges are displayed clearly at checkout before you complete your purchase, so you always know exactly what you’re paying.
Tracking Your Order
Once your order ships, you’ll receive an email with your tracking number.
Please allow up to 48 hours for tracking information to update.
Lost or Delayed Packages
If your package is delayed or lost in transit, contact us at:
Include your order number and tracking details. We will reach out to the shipping carrier on your behalf to help locate or resolve the issue.
Incorrect Address or Delivery Issues
Please double-check your shipping information before confirming your order.
Noirwalk is not responsible for packages delivered to incorrect addresses provided by the customer, but we will do our best to assist in recovery when possible.
Contact
For any shipping or delivery questions, please contact us at:
📧 contact@noirwalkofficial.com
Subject line: “Shipping Inquiry – [Order Number]”