Refund policy
Noirwalk Return & Refund Policy
We want you to feel confident when you walk in Noir.
Every piece is crafted with care — but if something isn’t right, here’s how we handle it.
Returns
We accept returns within 30 days of delivery for the following reasons:
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Wrong size / doesn’t fit
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Damaged item
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Misprinted or flawed design
To be eligible, items must be clean, unwashed.
Damaged or Misprinted Items
If your item arrives damaged or the print is incorrect, we’ll replace it for free or issue a full refund.
Just email a photo of the issue.
Shipping Costs
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Customer covers return shipping for size issues.
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Noirwalk covers shipping for damaged, defective, or misprinted items.
Refunds
Once we receive and inspect your return, you’ll get an email confirming approval or rejection.
If approved, your refund will be processed back to your original payment method within 2–10 business days.
Exchanges
Need a different size? Contact us at contact@noirwalkofficial.com, and we’ll help you set up an exchange if the item is still in stock.
Damaged or Wrong Item?
If your order arrives damaged or incorrect, reach out within 7 days of delivery.
We’ll make it right — fast.
Contact
Email: contact@noirwalkofficial.com
Subject line: “Return Request – [Order Number]”